About
Steve Kiener is a results-driven professional with a passion for leadership, problem-solving, and continuous improvement. His career began in management and marketing for HVAC companies, where he built strong teams, improved operations, and learned the power of culture and communication in driving performance.
Wanting to deepen his understanding of the trade, Steve transitioned into the field as an HVAC technician. This hands-on experience allows him to see the industry from every angle strengthening his technical expertise and shaping his approach to leadership through firsthand experience. Steve’s long-term goal is to grow into a Senior Leadership role where he can combine his business background and field experience to develop high-performing teams and deliver exceptional customer service.
Outside of work, Steve enjoys improving his rental properties, reading about business and leadership, and spending time outdoors with his young family. He believes great leaders never stop learning and that true leadership starts with understanding the work while finding and keeping the right people.
Growing HVAC Professional
With the little time leftover from the demanding schedule of an HVAC professional, Steve enjoys spending time with his family and learning more about what it takes to lead a successful HVAC company.
- Birthday: 26 December
- Website: stephenkiener.com
- Disc Profile: DISC Profile
- Age: 35
- Degree: Finance, B.S.
- Freelance: Available
Steve graduated with his bachelor’s degree in Finance from SUNY Fredonia in 2013. He has also taken and passed the Trade Knowledge and Business & Finance exams required to secure an Air B License from the state of Florida. Steve continues to seek educational opportunities in the HVAC industry to further his knowledge and skills.
Skills
Steve is quite versatile in his skill set and is always up to the challenge of "figuring it out!" Learning how to effectively leverage Google, YouTube, books and his personal connections has allowed him to excel in several areas both in and outside of his career. His wife is frequently quoted saying, "there's nothing you can't fix."
Resume
Summary
Stephen J. Kiener
Goal driven Leader with 9+ years of experience growing teams that deliver high-quality website design and SEO services to the HVAC industry. Currently working in the field to gain hands-on experience and knowledge of the HVAC trade.
- (716) 783-6740
- [email protected]
Education & Certifications
Investments
Rental Properties
Currently owns and manages 4 rental units and is looking to scale.
Stock Market
Actively investing in the stock market.
Looking for other investments
If you have any investment ideas and would like to connect, please reach out!
Professional Experience
Service Technician
Oct 2025 - Current
Sunshine Services - Gainesville, FL
- Accurately assess system issues and recommend solutions that improve efficiency, extend equipment life, and prevent costly breakdowns.
- Perform preventative maintenance, diagnostics, and repairs on residential and light commercial HVAC systems to ensure optimal performance and reliability.
- Deliver exceptional customer service by clearly explaining findings, building trust through transparency, and maintaining a professional and respectful demeanor in every home.
- Maintain detailed service records, uphold safety standards, and consistently meet or exceed performance and quality expectations.
Maintenance/Service Technician
Apr 2025 - Oct 2025
Artic Air Home Services - Palatka, FL
- HVAC maintenance, diagnostics, service, and installation.
- Documents work performed, findings, suggestions and materials used.
- Delivers superior customer experience.
- Educates customers on products, services, and upgrades.
General Manager
2018 - Present
Range Marketing - Buffalo, NY (remote)
- Leads remote teams to design, develop and implement high-quality Websites and SEO results to over 350 HVAC clients (and growing) across several industries.
- Oversees and influences culture and operations for over 20 full-time employees and several contractors, while maintaining multimillion dollar, high-profile business relationships.
- Reports directly to and offers guidance to Ownership regarding operations, business goal progress, and needs of the organization.
- Ensures resources are being used efficiently across the entire organization.